The recovery vehicle

  • What are your opening hours and where are your branches ?
  • What are the documents required to take my vehicle ?
  • Should I leave a deposit to pick up the vehicle ?
  • Do I need the vehicle condition before parting with it ? 
  • My driver's license was stolen. Can I file a return flight ?
  • I forgot my driver's license. Can I still take possession of any vehicle ?
  • The insurance underwriting or additional protection is possible ?
  • Can I pay my rent in an agency and take the vehicle to another ?
  • Someone other than me Can I pay my rent ?
 
What are your opening hours and where are your branches ?
 
Our agency at the airport Lamentin is open daily from 7am to 22pm . Here you can find the location and schedules of other agencies.

What are the documents required totake my vehicle ?
 
You must show your driver's license and credit card in your name to make the pre-authorization for the deposit.

Should I leave a deposit to pick up the vehicle ?
 
In fact, the deposit is the collision deductible. The amount depends on the category of vehicle and guarantees to subscribed. The deposit is intended to cover the damages suffered by the rental-car compagny. 
 
Do I need the vehicle condition before parting with it ? 
 
The descriptive statement of the vehicle is attached to your contract . It's therefore advised to report any apparent damage before leaving the agency. Any damage not reported will not be considered and will be your responsibility .
 
My driver's license was stolen. Can I file a return flight ?
 
Certificates of loss or theft of license are categorically denied.

I forgot my driver's license. Can I still take possession of any vehicle ?
 
The presentation of the driving license is required to take possession of your rental car.
 
The insurance underwriting or additional protection is posssible ?
 
The insurance underwriting or additional protection is possible online booking or on request in our agencies.
 
Can I pay my rent in an agency and take the vehicle to another ?
 
The lease payment and the recovery of your rental vehicle must be in the same office.
 
Someone other than me Can I pay my rent ?
 
The payment of the deposit must be made by the tenant of the vehicle while renting may be performed by another person.